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IMPORTANT NOTICE ABOUT SALES
TAX AND
COMBINED SHIPPING WHEN PLACING MULTIPLE ORDERS
This section contains
a lot of details. We believe you will better understand why sellers are
compelled to adopt new rules if we explain the marketplace changes that cause
the new rules.
ADDED JULY 10, 2020:
clarification that sales tax will be refunded when a refund is processed on
Ebay sales. PayPal is not currently
charging sales tax, so refunds for website sales on ZZZCOINS.COM do not involve
sales tax or refunds of taxes.
ADDED JANUARY 13,
2021: new policies regarding U.K. VAT
EMAIL ME before completing the sale if you have
any questions. We will have options if you contact us before paying,
but we will only have explanations
after a sale has been processed.
COMBINED SHIPPING
These limits on refunds apply only
when shipments can be combined. We often
process orders quickly and mail them to customers within hours, so a second
order placed the same day may be shipped separately and will not be eligible
for combined shipping refunds.
In the past, if we
received multiple orders from the same buyer, each was assessed a pre-set
shipping charge by the payment systems (Ebay and PayPal). If 5 orders were placed, 5 separate shipping
charges were assessed. As a courtesy, we
would combine shipping and refund most or all of the multiple shipping
payments.
Now, Ebay and PayPal
will no longer waive or rebate fees for sellers. Both charge sellers for fees even if the
buyer’s payment is fully or partially refunded.
For refunds unrelated
to combined shipping (for example, items out of stock or order canceled), you
will receive a full refund without any offset.
You may be contacted by Ebay to
confirm a cancellation – please approve it.
For refunds related
to combined shipping, we are forced to limit refunds in the following ways:
U.S. customers:
For
Ebay purchases, 80 cents will be
deducted from each refund to cover the fees.
You can avoid this by adding
items to your cart and paying all at one time (Ebay). If you do so, you will only be charged 10
cents for each additional lot.
For
orders from our website
(zzzcoins.com), 50 cents will be deducted from each refund to cover the
fees. You can avoid this by adding items to your cart and paying all at
one time or, if you have already paid once, contact us and ask for an invoice
to be sent. We will then send an invoice
that does not include added shipping so you benefit from our flat-rate
shipping. If you do so, you will only be
charged the flat rate shipping rate for your entire combined order. Otherwise, if you place three orders, one
order will count as your combined shipping charge, and two other orders will
result in refunds from which $1 (50 cents x 2) will be retained to offset
PayPal’s fees.
For
customers in any other country:
For Ebay purchases, $1.50
will be deducted from each refund to cover the fees. You can
avoid this by adding items to your cart and paying all at one time
(Ebay). If you do so, you will be
charged based on total weight, which often results in no additional postage
charge.
For orders from our website (zzzcoins.com),
1 dollar ($1) will be deducted from each refund to cover the fees. You can
avoid this by adding items to your cart and paying all at one time or, if
you have already paid once, contact us and ask for an invoice to be sent. We will then send an invoice that does not
include added shipping. If you do so,
you will only be charged the flat rate shipping rate for your entire combined
order. Otherwise, if you place multiple
orders, one order will count as your combined shipping charge, and the
remaining orders will result in refunds from which $1 (per added order) will be
retained to offset PayPal’s fees.
There is an
additional concern for foreign orders.
Customers who place multiple orders and receive multiple partial refunds
have triggered banking computers that detect money laundering operations, which
has resulted in delays in processing payments and refunds.
OTHER REFUNDS
For refunds unrelated to combined shipping (for example,
items out of stock or order canceled), you will receive a full refund without
any offset.
SALES TAX IN THE
U.S.A.
A majority of U.S.
states are now imposing sales tax on certain e-commerce sales to their
states. There is still substantial
uncertainty about the process.
For Ebay transactions, Ebay will automatically
add the sales tax, when appropriate, to invoices. Sellers will have no role in the
process. When buyers pay their invoices,
Ebay and the payment provider will arrange to skim off the sales tax and remit
it to the state. Those sales taxes will
never end up in the seller’s account, and thus you will not have to rely on the
honesty of the seller to pass those payments along to your state.
For orders from our website, PayPal is not
currently adding sales tax, so there is no tax to be included in a refund.
For refunds, PayPal is refunding sales tax
that was paid to Ebay.
Some states charge sales tax on the shipping charge in
addition to the merchandise cost. As a result, if you
are entitled to a partial refund of shipping costs (see above section on
Combined Shipping), PayPal is refunding that portion of sales tax related to
shipping that was paid to Ebay.
V.A.T. IN THE U.K.
For orders from our website: Starting in
2021, the British government requires sellers like us to apply for a VAT
license, collect 20% tax from buyers in the U.K., and remit the tax to the
government quarterly. This represents a terrible
burden on small sellers to apply for and produce a lot of paperwork. As a
result, this website can no longer accept orders for buyers with mailing
addresses in the U.K. Our mailing
services have already informed us that there is no work-around (such as
requiring the buyer to pay VAT to the postal authorities upon delivery). Northern Ireland and the Isle of Man are also
included in this prohibition.
For Ebay transactions: Ebay’s
payment processing is handling the collection and transmittal of VAT payments,
eliminating the burden otherwise placed on sellers. Accordingly, we are able to continue selling
to British & Northern Ireland customers on Ebay.
EMAIL ME before completing the sale if you have
any questions. We will have options if you contact us before paying,
but we will only have explanations
after a sale has been processed.
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YOUR BROWSER BUTTONS TO RETURN TO YOUR PREVIOUS PAGE
NEW: 10/01/2019
REV’D: 01/13/2021