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IMPORTANT
NOTICE ABOUT SALES TAX AND
COMBINED
SHIPPING WHEN PLACING MULTIPLE ORDERS
This section contains a lot of details. We
believe you will better understand why sellers are compelled to adopt new rules
if we explain the marketplace changes that cause the new rules.
ADDED JULY 10, 2020: clarification that sales
tax will be refunded when a refund is processed on Ebay sales. PayPal is not currently charging sales tax,
so refunds for website sales on ZZZCOINS.COM do not involve sales tax or
refunds of taxes.
ADDED JANUARY 13, 2021: new policies regarding U.K. VAT
EMAIL ME before completing the sale if you have
any questions. We will have options if you contact us before paying,
but we will only have explanations
after a sale has been processed.
COMBINED SHIPPING
These limits on refunds apply only when shipments can be combined. We often process orders quickly and mail them
to customers within hours, so a second order placed the same day may be shipped
separately and will not be eligible for combined shipping refunds.
In the past, if we received multiple orders
from the same buyer, each was assessed a pre-set shipping charge by the payment
systems (Ebay and PayPal). If 5 orders
were placed, 5 separate shipping charges were assessed. As a courtesy, we would combine shipping and
refund most or all of the multiple shipping payments.
Now, Ebay and PayPal will no longer waive or
rebate fees for sellers. Both charge
sellers for fees even if the buyer’s payment is fully or partially
refunded.
For refunds unrelated to combined shipping (for
example, items out of stock or order canceled), you will receive a full refund
without any offset. You may be contacted by Ebay to confirm a cancellation – please approve
it.
For refunds related to combined shipping, we
are forced to limit refunds in the following ways:
U.S. customers:
For Ebay purchases, 80 cents will be deducted from each
refund to cover the fees. You can avoid this by adding items to
your cart and paying all at one time (Ebay).
If you do so, you will only be charged 10 cents for each additional lot.
For orders from our website (zzzcoins.com), 50 cents will be
deducted from each refund to cover the fees.
You can avoid this by adding
items to your cart and paying all at one time or, if you have already paid
once, contact us and ask for an invoice to be sent. We will then send an invoice that does not
include added shipping so you benefit from our flat-rate shipping. If you do so, you will only be charged the
flat rate shipping rate for your entire combined order. Otherwise, if you place three orders, one
order will count as your combined shipping charge, and two other orders will
result in refunds from which $1 (50 cents x 2) will be retained to offset
PayPal’s fees.
For customers in any other country:
For Ebay
purchases, $1.50 will be deducted from each refund to cover the fees. You can
avoid this by adding items to your cart and paying all at one time
(Ebay). If you do so, you will be
charged based on total weight, which often results in no additional postage
charge.
For orders
from our website (zzzcoins.com), 1 dollar ($1) will be deducted from each refund to
cover the fees. You can avoid this by adding items to your cart and paying all at
one time or, if you have already paid once, contact us and ask for an invoice
to be sent. We will then send an invoice
that does not include added shipping. If
you do so, you will only be charged the flat rate shipping rate for your entire
combined order. Otherwise, if you place
multiple orders, one order will count as your combined shipping charge, and the
remaining orders will result in refunds from which $1 (per added order) will be
retained to offset PayPal’s fees.
There is an additional concern for
foreign orders. Customers who place
multiple orders and receive multiple partial refunds have triggered banking
computers that detect money laundering operations, which has resulted in delays
in processing payments and refunds.
OTHER REFUNDS
For refunds unrelated
to combined shipping (for example, items out of stock or order canceled), you
will receive a full refund without any offset.
SALES TAX IN THE U.S.A.
A majority of U.S. states are now imposing
sales tax on certain e-commerce sales to their states. There is still substantial uncertainty about
the process.
For Ebay
transactions, Ebay will automatically add the sales tax, when appropriate,
to invoices. Sellers will have no role
in the process. When buyers pay their
invoices, Ebay and the payment provider will arrange to skim off the sales tax
and remit it to the state. Those sales
taxes will never end up in the seller’s account, and thus you will not have to
rely on the honesty of the seller to pass those payments along to your state.
For orders
from our website, PayPal is not currently adding sales tax, so there is no
tax to be included in a refund.
For refunds,
PayPal is refunding sales tax that was paid to Ebay.
Some states charge
sales tax on the shipping charge in addition to the merchandise cost. As a result, if you are entitled to a partial
refund of shipping costs (see above section on Combined Shipping), PayPal is
refunding that portion of sales tax related to shipping that was paid to
Ebay.
V.A.T. IN THE U.K.
For orders
from our website: Starting in 2021, the British government requires sellers
like us to apply for a VAT license, collect 20% tax from buyers in the U.K.,
and remit the tax to the government quarterly.
This represents a terrible burden on small sellers to apply for and
produce a lot of paperwork. As a result, this website can no longer
accept orders for buyers with mailing addresses in the U.K. Our mailing services have already informed us
that there is no work-around (such as requiring the buyer to pay VAT to the
postal authorities upon delivery).
Northern Ireland and the Isle of Man are also included in this
prohibition.
For Ebay
transactions: Ebay’s payment processing is handling the collection and
transmittal of VAT payments, eliminating the burden otherwise placed on
sellers. Accordingly, we are able to
continue selling to British & Northern Ireland customers on Ebay.
EMAIL ME before completing the sale if you have
any questions. We will have options if you contact us before paying,
but we will only have explanations
after a sale has been processed.
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NEW: 10/01/2019
REV’D: 01/13/2021